NDIS & disability support · Northern Rivers NSW

Support that fits your life — right here in the Northern Rivers

Northern Rivers Care Network delivers person-centred NDIS support at home and in the community across Ballina, Lennox Head, Byron Bay, Lismore and surrounds — shaped around your goals, your routines and your choices.

  • Fully insured team
  • NDIS screening & compliance checks
  • Consistent, reliable workers
  • Local & easy to reach
Cape Byron lighthouse above a golden headland at sunrise, Northern Rivers NSW
Self-managed or plan-managed NDIS plan? We can support you. Not sure what that means, or thinking about switching providers? We'll talk it through — plain English, no pressure.

Getting started

From first hello to first shift — without the runaround

No confusing paperwork, no being passed around a call centre. Here's what actually happens when you reach out.

Say hello

Call, WhatsApp or send the one-minute form. We respond quickly, and reaching out doesn't commit you to anything.

We listen & plan together

We meet you — and your family or coordinator if you like — to understand your goals, routines and what good support looks like for you.

Support begins

You're matched with workers who suit you, under a plain-English service agreement priced in line with the NDIS Pricing Arrangements.

Why people choose us

Small enough to know you. Organised enough to rely on.

Choosing a provider is a trust decision. These are the habits we've built our reputation on — shaped by founder Rory Bruce-Allen's own lived experience of what consistent support can do. Read his story.

The same familiar faces

We roster for consistency, so you're supported by people who know you — your routines, your preferences, your goals.

Clear, proactive communication

Fast responses, straight answers, and updates before you have to chase them — for participants, families and coordinators alike.

A fully insured, screened team

Our team is fully insured and completes the required NDIS screening and compliance checks.

Local people, local knowledge

We live and work here too — from Ballina to Lismore, we know the places, services and communities that matter.

A support worker cheering on a young man in a wheelchair as he shoots a basketball at an outdoor court

Where we work

Proudly part of the Northern Rivers

We provide in-home and community-based support across the region, including:

  • Ballina
  • Lennox Head
  • Byron Bay
  • Lismore
  • Alstonville
  • Goonellabah

A bit further afield? Ask us — we can often help in surrounding communities too.

People walking along the wet sand at Byron Bay's main beach in golden afternoon light
What does support cost?
Supports are billed in line with the NDIS Pricing Arrangements and Price Limits, agreed with you up front in a plain-English service agreement — no surprises.
Can I choose my support worker?
Yes. We match workers to your preferences, personality and goals — and if someone isn't the right fit, tell us once and we'll change it.
How soon can support start?
It depends on your needs and our current capacity. We respond quickly and give you an honest timeframe up front — no promises we can't keep.

More questions answered →

Let's talk about the support you're looking for

It takes about a minute to reach out, and it doesn't commit you to anything. Just a friendly local conversation about what would make life work better.

Call us Get support